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Customer Complaints

We take customer satisfaction very seriously and strive to provide a great customer experience. In the unlikely event you feel our service has been below standard, we would love to be given the opportunity to rectify this. Please use our Contact Us form if you have any complaints about the service you have received. We aim to reply in 48 hours but please allow up to 5 days.

If you are not satisfied with our response, you can also send your complaints to our regulating body, the General Pharmaceutical Council via the following link www.pharmacyregulation.org/raising-concerns